Refund Policy

Refund Policy

Effective Date: May 20, 2025

At Kirosham, we want you to be completely satisfied with your purchase. If you are not happy, we're here to help.

1. Returns

  • Items must be returned within 7 days of delivery.
  • Products must be unused, unwashed, and in their original packaging with all tags attached.
  • Sale or discounted items are not eligible for return unless they are defective or damaged.

2. Refunds

  • Once we receive and inspect the returned item, we will notify you of the status of your refund.
  • If approved, the refund will be processed to your original payment method within 7–10 business days.
  • Shipping charges are non-refundable unless the return is due to our error.

3. Exchanges

We offer exchanges for defective or damaged products. If you received a wrong item, please contact us immediately with your order details and photos of the product.

4. Non-Returnable Items

  • Customised or personalised products.
  • Items marked as final sale.
  • Gift cards.

5. How to Initiate a Return

To initiate a return or exchange, please contact us with your order number and reason for return:

Kirosham
04 Aayakar Nagar, Kalyan Nagar, Riico Kanta, Mansarovar
Jaipur – 302020, Rajasthan, India
Email: Namankumaar@gmail.com
Phone: 9461148531