Refund Policy
Refund Policy
Effective Date: May 20, 2025
At Kirosham, we want you to be completely satisfied with your purchase. If you are not happy, we're here to help.
1. Returns
- Items must be returned within 7 days of delivery.
- Products must be unused, unwashed, and in their original packaging with all tags attached.
- Sale or discounted items are not eligible for return unless they are defective or damaged.
2. Refunds
- Once we receive and inspect the returned item, we will notify you of the status of your refund.
- If approved, the refund will be processed to your original payment method within 7–10 business days.
- Shipping charges are non-refundable unless the return is due to our error.
3. Exchanges
We offer exchanges for defective or damaged products. If you received a wrong item, please contact us immediately with your order details and photos of the product.
4. Non-Returnable Items
- Customised or personalised products.
- Items marked as final sale.
- Gift cards.
5. How to Initiate a Return
To initiate a return or exchange, please contact us with your order number and reason for return:
Kirosham
04 Aayakar Nagar, Kalyan Nagar, Riico Kanta, Mansarovar
Jaipur – 302020, Rajasthan, India
Email: Namankumaar@gmail.com
Phone: 9461148531